Support
Get in touch
Need help with your account, a top-up, or a generation? We're here for you. The fastest way to reach us is on WhatsApp — most messages get a response within a couple of hours during working hours.
Direct line for support, billing, and quick questions. Send a message any time and we'll get back to you.
+213 672 00 63 08Working hours
Sunday – Thursday, 9:00 AM – 8:00 PM (Algiers time, GMT+1). Messages outside these hours are answered the next business day.
Payment & top-up
Send the transfer receipt via WhatsApp after paying via BaridiMob, CCP, Binance, or Redotpay. We credit your balance manually — usually within minutes during working hours.
Account issues
Forgot your password, can't log in, or need to delete your account? Send us a message with your registered email and we'll sort it out.